The Washington DC Department of Consumer and Regulatory Affairs (DCRA) is taking a stab at making government more efficient. If you're following the agency's Twitter feed, the goal is apparently to save time and garner good will by expediting permit requests.
The agency has already established a Homeowner's Center, dedicated to helping expedite permitting for home repair and renovations. And now they're setting up a Small Business Resource Center, scheduled to open at 1100 4th Street SW in the spring.
Will it help? "Your homeowner building permit office is great!" tweeted Margaret Holwill, head of PR for the H Street NE Festival and owner of Holwill & Company media. "Could you do a one-stop shop for small biz?"
Helping people navigate purgatory is not in character for a government agency, but that's the intention. "We are envisioning laying out the steps and serving as a point of contact for updates on progress for the many agencies involved in the permitting process," said Helder Gil, spokesperson for DCRA.
DCRA hopes the new office will cut permit wait time in half by acting as a liaison between business owners and many government agencies. Small businesses that might benefit from the center include new retail, restaurants and non-profits in particular.
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